Data for any organization is a huge resource. The adoption of new technologies today has increased the data being generated by companies. Organizations are challenged to keep pace with the changes, in addition to downtimes and security threats to this data.
To ensure database security, support, and maintenance, most businesses are turning to Managed Services Providers (MSPs), to ensure business continuity, and reduction in operational costs, in addition to having access to expert resources.
GeoPITS has come up with these 7 factors to help you evaluate and choose the best Managed DBA service provider:
End To End Service Capability
A DB managed service provider with the right expertise in managing databases, skills, and resources that best meet your needs can be the right choice. They should be proficient in:
- DB Performance Tuning - The database MSP that you select should be experts in troubleshooting and optimizing your database instances, such as SQL server instances, and code.
- DB Migration Services - An MSP you select should have an experienced team that successfully delivered and has expertise in database migration services - SQL Server, Firebird, IBM DB2, Azure SQL, Google Cloud Platform, Microsoft SQL, Oracle, PostgreSQL, SQLite, and Amazon Web Services.
- Continuous DB Monitoring - By proactively monitoring servers and databases, you can ensure that your servers are performing well. Any outage or disruption can be detected and prevented. In addition, you can respond to customer demands immediately. With an MSP on board, this can be easily taken care of without scaling the workforce, and accelerating growth.
Customized DB services
There is no one-size-fits-all solution. Ensure that the MSP you select can offer you customizable solutions that can be scaled up or down based on your specific business needs. A good DB managed service provider should be able to offer on-demand support and consultation at all times.
Industry Experience & Staff Experience
With technology being the center of any business operations, businesses need to have qualified IT resources for niche roles. For SMB and small businesses, IT staffing and financial constraints are easier said than done. Evaluate the MSP's experience and expertise in the services and solutions that you need. Select an MSP that has a combined expertise of over 50 years in handling multiple databases. This can make it easy for you to get resources for any IT role based on the business’s needs.
Service Support & SLA
A Service Level Agreement (SLA) takes into account what the MSP offers your organization. Whether it is maintenance, monitoring, security, reporting, or other services, it is all included in the SLA document. Select an MSP that aligns with your business criticality and can offer 24x7 support with a faster turnaround for any issue.
Technology Capabilities
An MSP can help with an extra team of certified engineering professionals that will be able to troubleshoot and address issues that arise. You will also have access to the latest business-grade technologies, such as remote monitoring, dedicated backup and disaster recovery, and more. They can also guide you on what migration model - from incident response to capacity planning, will best suit your organization, keeping in mind scalability and cost.
Flexibility in Costs & Expected ROI
Hiring a managed service provider costs less than managing your infrastructure. An MSP generally offers a pricing model based on the time, resources and services offered. Having managed services has a significant impact on ROI when it comes to faster response time, mitigating breaches or when planning for upgrades. So, look for a provider who can offer on-demand support, consultation, and services to meet your present and future goals within your budget.
Social Proof - Case studies, Success stories & Clientele
Select an MSP that has maintained long-standing relationships with their clients (check out their Case Studies, testimonials, and success stories to know what their clients say about them).
Outsourcing Database Management Services
DB Managed Service Providers can save time, minimize effort, and work more efficiently, while at the same time providing more value to their customers. In summation, MSPs can serve as one-stop IT partners to increase organizational efficiency. For more details on what all will be covered by a database managed service provider, read on in our website to know more.
While GeoPITS offers an array of database managed services, there are quite a few IT services companies that help businesses as their software development partner and help run their operations smoothly and effectively. For more details on such software development providers, do refer to the curated list of IT Support companies here.
GeoPITS offers mid-tier and enterprise-level clients globally with innovative IT services and customized solutions. Contact us for more information and to receive a free, no-obligation quote for your IT needs.
Are you looking for a database service provider who has got all the boxes right, get in touch with us for a free call, no-obligation quote for your IT needs.
Further reading
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